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聯係pokerstars撲克之星

pokerstars撲克之星電纜集團有限公司

聯係人:林小姐 13543262630

電 話:400-838-8386

網   址:www.xnzhuang.com

傳   真:0755-28070029

地   址:圳市寶安區鬆崗街道碧頭第二工業區pokerstars撲克之星電纜


服務承諾

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pokerstars撲克之星服務承諾:

一、質量管理體係要求:

  質量方針:滿足客戶需求,追求品質卓越,追求科技創新,創造深圳pokerstars撲克之星品質。

  質量目標:成品逐批檢驗合格率達99%,顧客服務滿意率達100%。

二、產品製造標準及質量保證:

  嚴格按國家或行業標準組織生產,最大限度滿足顧客特殊要求;

      1、售前服務:

  對顧客的來電、來函、來訪熱情接待,周到服務,對顧客的質疑認真解答,協助解決;按顧客要求可派出技術人員到工程現場協助勘察電纜敷設環境、電纜選型及安裝指導。

  2、售中服務:

  產品生產期間,可接受或邀請顧客現場監督。允許顧客相關人員直接參與產品的設計、生產、檢驗,讓其進一步了解產品的性能。保證產品質量符合國家標準或行業標準的規定和合同要求。嚴格按合同要求保質、保量、按時交貨。

  3、售後服務:

  (1)提供的產品各項性能符合國家標準、有關行業標準及顧客要求;

       (2)產品交貨後,顧客驗收過程中,如出現與合同要求不符情況,接到通知後2小時內作出答複並處理意見;

  (3)產品履行“三包”;

  (4)為顧客安裝和調試提供技術指導;

    (5)為顧客長期提供熱情、周到的服務,接到用戶要求後,快速作出顧客反應;(6)為顧客提供永久性谘詢服務,有問必答。


電線電纜廠家



First, the quality management system requirements:

Quality: to meet customer needs, the pursuit of excellence in quality, the pursuit of scientific and technological innovation, and create the quality of Shenzhen Jin Xiang Yu.

Quality objectives: finished product batch inspection pass rate of 99%, customer service satisfaction rate of 100%.

Second, product manufacturing standards and quality assurance:

In the practice according to national or industry standards of production, the maximum meet the special requirements of customers;

1, pre-sale service:

Customer calls, letters visit visit the warm reception, attentive service, the customer's question carefully answer to help solve; compliance to customer requirements can send technical staff to the project site to assist the investigation of cable laying environment, cable selection and installation guidance.

2, the sale of services:

During the production period, customers can accept or invite on-site supervision. Allowing customers to directly participate in the product design, production, testing, let it further understand the product performance. To ensure that product quality in line with national standards or industry standards And contract requirements. Strictly in accordance with the requirements of the contract quality, security, on time delivery.

3, after-sales service:

(1) to provide the performance of the product in line with national standards, the relevant industry standards and customer requirements;

(2) after the delivery of the product, the customer acceptance process, if there is inconsistent with the requirements of the contract, received statement within 2 hours after the reply and handle the views;

(3) product performance "Three Guarantees";

(4) to provide technical guidance for customer installation and commissioning;

(5) for the customer to provide long-term enthusiasm and thoughtful service, received the user request, the rapid response to customers; (6) to provide customers with long emergency services, Insider.

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